Terms of sale

Version 1.0 — in force on 12 September 2026

Article 1 — Who sells, and to whom

These terms govern the relationship between the publisher of this site, whose full identity and contact details are given in the Legal notice — “we” in these terms — and any person placing an order on the site — “you” in these terms.

They apply to consumers within the meaning of the French Consumer Code. Any order implies their unreserved acceptance. They prevail over any other document.

Contact: bonjour@mx.improv.chat.

Article 2 — What we sell

Prices are shown in euros, all taxes included. The applicable VAT rate is the one in force on the day of the order. We may change our prices at any time: the price that applies is the one displayed when you place your order, and a subscription already running keeps its price until it ends.

Article 3 — Order and account

To generate a chart, you give us a date, a time and a place of birth. This information must be accurate: a wrong time shifts the Ascendant, the houses and the Hour pillar. You can correct it at any time and regenerate your books.

For the subscription, the order is placed by creating an account and paying online. A confirmation email sets out the order, the price and the renewal date. We keep a copy of these terms as they stood on the date of your order.

Article 4 — Payment

Payment is made by bank card, through our payment provider: payment provider to be completed. Card details never pass through our servers and are not kept by us: they are handled directly by that provider, who alone knows them.

The subscription is payable in advance, for the period chosen. It renews automatically at the end of the period, unless you cancel before that date.

In the event of non-payment, access to the subscription is suspended after a reminder, and data is kept for the periods set out in the privacy policy.

Article 5 — Right of withdrawal

As a rule, you have fourteen (14) days to withdraw, without giving a reason, from the conclusion of the contract.

However, under article L221-28 13° of the French Consumer Code, when you ask for immediate access to digital content, you expressly waive that right of withdrawal, and you acknowledge it by ticking the box provided for that purpose before confirming your order:

“ I request immediate access to my chart and my books, and I acknowledge that I waive my fourteen-day right of withdrawal. ”

Without this box ticked, the order is not confirmed. This waiver covers neither services not performed at the time of the order, nor the conformity defects referred to in Article 8: it does not deprive you of any of your legal guarantees.

checkbox to be implemented in the checkout flow

Article 6 — Delivery

Delivery is digital only.

• The books: available as PDF, for download from your account, immediately after the order.
• The daily email: sent every day at the time you have chosen, 7 a.m. by default in your time zone.

No physical medium is shipped. If a file is unreadable or incomplete, write to us: we replace it without delay.

Article 7 — Subscription, renewal and cancellation

Term

The monthly subscription is taken out for one month, the yearly subscription for twelve months. It renews automatically for identical periods, unless cancelled.

Information before renewal

As required by law, we inform you by email, at the latest three months before the end of a yearly subscription and one month before the end of a monthly one, of the renewal date and of how to cancel. This information is free and clearly identifiable.

Cancellation

You may cancel at any time, online, through a function available directly from your account — with no contact form, no supporting document and no fee. Cancellation takes effect at the end of the period already paid: you keep access until that date, then deliveries stop.

• Books downloaded or received remain your property and stay downloadable.
• The archive of readings already sent remains available for twelve months after cancellation, then it is deleted.
• No pro-rata refund is made for the current period, unless the law provides otherwise.

Article 8 — Legal guarantees

Independently of any commercial guarantee, you benefit from:

• the legal guarantee of conformity (articles L217-3 and following of the French Consumer Code), for two years from the supply of the digital content;
• the guarantee against hidden defects (articles 1641 and following of the French Civil Code).

To rely on these guarantees, write to us: bonjour@mx.improv.chat. We reply within five business days and, if the defect is confirmed, we supply the content again or refund you.

Article 9 — What we do not promise

Our readings are symbolic and cultural content. They are neither medical advice, nor legal advice, nor financial advice, and do not replace the opinion of a qualified professional. They predict no future event.

We commit to the rigour of the astronomical calculation and to the editorial quality of the texts, not to the decisions you make from them: those are yours.

Article 10 — Availability and liability

We make our best efforts to keep the service available. It may be interrupted for maintenance, updates or reasons outside our control. We cannot be held liable for indirect damage, or for unavailability attributable to a third party (host, network operator, access provider).

If the subscription is unavailable for a prolonged period, you may ask to cancel free of charge and to be refunded for the period you did not use.

Article 11 — Complaints and mediation

Send your complaint first to bonjour@mx.improv.chat. We reply within five business days.

If you are not satisfied with our answer, or if we do not answer within two months, you may use free of charge the consumer mediator we are registered with:

name, postal address and website of the consumer mediator to be completed — joining a consumer mediator is mandatory for any professional selling to consumers

You may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

Article 12 — Personal data

The processing of your data — in particular your date, your time and your place of birth — is described in the privacy policy, which forms an integral part of these terms.

Article 13 — Governing law and jurisdiction

These terms are governed by French law and drafted in French. The translations offered on this site are provided for information only: in case of divergence, the French version prevails.

In the event of a dispute, an amicable solution will be sought first, where appropriate through the mediation provided for in Article 11. Failing that, the dispute will be brought before the competent French courts, without prejudice to the protective rules applicable to consumers.